GETTING IT TO YOU

Shipping Policy

Everything you need to know about getting Bonbarah from our coast to your door.
PACKED WITH CARE — SENT YOUR WAY
THE DETAILS

Shipping, made simple.

FROM OUR COAST TO YOURS
01.

Dispatch Times

How long we need to prepare your order before it leaves us.

Orders are packed and dispatched as quickly as possible. Add your exact dispatch timeframe here so customers know what to expect before their parcel leaves Bonbarah.

02.

Shipping Within Australia

Delivery options for orders travelling around Australia.

Add your Australian shipping methods, estimated delivery times and shipping costs here.

03.

International Shipping

Sending Bonbarah beyond Australian shores.

Add your available international destinations, estimated delivery windows and shipping information here.

04.

Tracking Your Order

You'll receive tracking once your parcel is on its way.

Once your order has been dispatched, tracking information will be sent to the email address used when placing the order.

05.

Changing Your Shipping Address

Entered the wrong address? Get in touch as soon as possible.

If you need to change your delivery address, contact us as soon as possible. Once an order has been dispatched, we may not be able to make changes.

06.

Delivery Delays

Sometimes parcels take the scenic route.

Carrier delays can occasionally occur after an order has left us. If your tracking hasn't updated or your parcel appears significantly delayed, contact us and we'll help where we can.

07.

Lost or Missing Parcels

What to do if your parcel hasn't arrived.

If your tracking shows an issue or you believe your parcel may be missing, please contact us with your order number and we'll help investigate.

08.

Duties & Import Charges

Important information for international orders.

Add your final wording here regarding customs duties, taxes and import charges for international customers.