Términos del servicio

Last updated: 26 August 2026

Welcome to Bonbarah.

These Terms of Service govern your use of bonbarah.com and any purchases made through our website.

Throughout these Terms, “Bonbarah”, “we”, “us” and “our” refer to Bonbarah. By accessing our website, creating an account, subscribing to our communications or purchasing from us, you agree to these Terms of Service.

If you do not agree with these Terms, please do not use our website.

1. Online Store Terms

You must use our website and services only for lawful purposes.

You must not use our website:

• In breach of any applicable law or regulation

• To infringe the rights of another person

• To transmit malicious code, viruses or harmful material

• To attempt to gain unauthorised access to our website, systems or customer information

• To interfere with the security or proper operation of the website

You are responsible for ensuring that information you provide to us is accurate and current.

2. Products

We aim to display our products, colours, descriptions, measurements and images as accurately as reasonably possible.

However, colours and appearance may vary slightly depending on your device, screen settings, lighting and manufacturing processes.

Measurements and sizing information are provided as a guide and minor variations may occur.

We may update, discontinue or change products from time to time.

3. Product Availability

All products are subject to availability.

Adding an item to your cart does not reserve that item.

In rare circumstances, a product may become unavailable after you place an order. If we are unable to fulfil an item you have purchased, we will contact you and provide an appropriate solution, which may include a refund.

4. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

Receiving an order confirmation does not necessarily mean that we have accepted your order.

We may decline or cancel an order where reasonably necessary, including where:

• A product is unavailable

• There is an obvious pricing or listing error

• Payment cannot be authorised

• We reasonably suspect fraud or unauthorised activity

• The order breaches these Terms or applicable law

If we cancel an order after payment has been taken, we will refund the relevant amount to the original payment method.

5. Pricing

All prices displayed on our website are shown in the currency indicated at checkout.

Where applicable, Australian prices include GST unless stated otherwise.

Shipping charges, duties, taxes and other applicable charges will be displayed or calculated where possible before you complete your purchase.

We may change our prices at any time. A price change will not affect an order that has already been accepted by us.

If an obvious pricing error occurs, we may contact you before fulfilling the order and give you the option to proceed at the correct price or cancel the affected item.

6. Payment

We accept the payment methods displayed at checkout.

You agree to provide current, complete and accurate payment and billing information.

Payments may be processed by third-party payment providers. Their own terms and privacy practices may also apply.

Bonbarah does not directly control third-party payment processing systems.

7. Shipping and Delivery

Shipping timeframes displayed on our website are estimates unless expressly stated otherwise.

Delivery times may be affected by circumstances outside our reasonable control, including postal or courier delays, weather, customs processing and international transport disruptions.

Customers are responsible for providing an accurate and complete delivery address.

Additional information about shipping is available in our Shipping Policy.

8. Returns, Refunds and Exchanges

Returns, exchanges and change-of-mind refunds are handled in accordance with our Refund & Returns Policy.

Nothing in these Terms or our Refund & Returns Policy excludes, restricts or modifies any rights or remedies available to you under the Australian Consumer Law or other applicable laws.

9. Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

Nothing in these Terms is intended to exclude or limit any consumer guarantee, right or remedy that cannot legally be excluded or limited.

Where the Australian Consumer Law applies, your rights may include remedies where goods are faulty, unsafe, not as described or otherwise fail to meet applicable consumer guarantees.

10. Promotions and Discount Codes

From time to time, Bonbarah may offer promotional codes, discounts or special offers.

Unless otherwise stated:

• Promotional offers cannot be exchanged for cash

• Only one promotional code may be used per order

• Promotions may have expiry dates or eligibility conditions

• Promotional codes must be entered at checkout to apply

• Promotions may exclude certain products, collections or gift cards

We may withdraw or amend a promotion where reasonably necessary, provided this does not affect orders already validly placed using the promotion.

11. Gift Cards

Gift cards may be subject to additional conditions displayed at the time of purchase.

Gift cards cannot generally be exchanged for cash except where required by law.

Customers are responsible for keeping gift card codes secure.

12. Accounts

If you create an account with Bonbarah, you are responsible for maintaining the confidentiality of your login details.

You are responsible for activity carried out through your account unless the activity occurred because of circumstances for which Bonbarah is legally responsible.

Please notify us promptly if you believe your account has been accessed without authorisation.

13. Intellectual Property

Unless otherwise stated, all content on the Bonbarah website is owned by, licensed to or used with permission by Bonbarah.

This includes, where applicable:

• Logos

• Branding

• Product designs

• Artwork

• Graphics

• Photographs

• Videos

• Website designs

• Written content

• Product names and descriptions

You may view and use our website for your personal, non-commercial use.

You must not reproduce, copy, sell, distribute, modify or commercially exploit our content without our prior written permission, except where permitted by law.

14. User Content

If you submit reviews, photographs, comments or other content to Bonbarah, you confirm that you have the right to provide that content.

You must not submit content that is unlawful, defamatory, misleading, abusive, infringing or malicious.

Where you voluntarily provide content for publication, you grant Bonbarah a non-exclusive licence to use, reproduce and display that content for purposes reasonably connected with operating and promoting Bonbarah, subject to applicable law.

15. Social Media

Our website may include links to or integrations with social media platforms.

Your use of third-party social media services is subject to the terms and policies of those platforms.

Any views expressed by customers or other third parties on social media do not necessarily represent the views of Bonbarah.

16. Third-Party Links and Services

Our website may contain links to third-party websites, apps or services.

These third parties are independent from Bonbarah, and we do not control their websites, content, products, security or privacy practices.

Accessing third-party services is at your discretion and may be subject to separate terms and conditions.

Nothing in this section limits any liability that cannot legally be excluded.

17. Website Availability

We aim to keep our website available and operating correctly, but we cannot guarantee uninterrupted or error-free access at all times.

We may temporarily suspend or restrict access for maintenance, upgrades, security or circumstances outside our reasonable control.

18. Information on Our Website

We make reasonable efforts to ensure information on our website is accurate and up to date.

Occasional typographical, technical or administrative errors may occur.

We may correct errors or update information where reasonably necessary.

Nothing in this section affects orders already accepted by us or rights you have under applicable consumer law.

19. Limitation of Liability

To the maximum extent permitted by law, Bonbarah will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

Nothing in these Terms excludes, restricts or modifies any liability, consumer guarantee, right or remedy that cannot legally be excluded, restricted or modified under the Australian Consumer Law or other applicable law.

20. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you acknowledge that information may be collected, used and disclosed as described in that policy.

21. Electronic Communications

By providing your email address or phone number, you agree that we may send transactional communications relating to your orders, account or enquiries.

Marketing communications will be sent in accordance with applicable law and your communication preferences.

You can unsubscribe from marketing emails using the unsubscribe link provided in those emails.

22. Changes to These Terms

We may update these Terms from time to time to reflect changes to our website, products, services or legal obligations.

Any updated version will be published on this page with a revised “Last updated” date.

Changes will apply from the date they are published unless otherwise stated.

Changes will not retrospectively remove rights you have in relation to an existing order.

23. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be interpreted or removed only to the extent necessary, and the remaining provisions will continue to apply.

24. No Waiver

If Bonbarah does not immediately enforce a right under these Terms, that does not mean we have waived that right.

25. Governing Law

These Terms are governed by the laws applicable in South Australia, Australia.

Nothing in this section prevents you from exercising any rights you may have under applicable consumer protection laws.

26. Contact Us

If you have questions about these Terms of Service, please contact:

Bonbarah
Email: store@bonbarah.com